1. Information We Collect

We collect information that you provide directly to us, including:

• Account information (username, email, Discord username when you sign in)
• Roblox account information (if you choose to link your Roblox account)
• Content you submit through tickets and other forms
• Usage data and interaction logs

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and respond to your requests and submissions
• Send you administrative messages and updates
• Monitor and analyze usage patterns
• Detect and prevent fraudulent or harmful activity

3. Authentication & Third-Party Services

We use Discord OAuth for authentication. When you sign in with Discord, we collect your Discord user ID and username. This information is stored securely and used solely for authentication and account management purposes.

If you choose to link your Roblox account, we will store your Roblox user ID and username for the purpose of account verification and linking.

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• When required by law or to comply with legal processes
• To protect our rights, property, or safety, or that of our users
• With your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar tracking technologies to maintain your session and improve your experience. These technologies help us:

• Keep you logged in to your account
• Remember your preferences
• Analyze site traffic and usage patterns

7. Your Rights

You have the right to:

• Access and review your personal information
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Unlink your Roblox account at any time
• Opt out of certain data collection where applicable

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us through the ticket system or via Discord.